Managing technology is a challenging task that can lead to costly outages and mounting frustration if not properly executed. We created the vOFFICE to free small to medium-sized businesses from the headache of managing technology. vOFFICE enables businesses to use technology like any other monthly utility and focus their valuable resources on tasks relevant to growing and running their business.

Solution Description

vOFFICE is an all-inclusive backoffice solution created using our vSERVER infrastructure. Each client receives a completely secure and isolated virtual computing environment that includes a dedicated private network and server infrastructure. vOFFICE performs like a standard on-site backoffice without the costs and resource commitments associated with building or maintaining such an environment.

vOFFICE offers the following solutions which can be expanded and customized to fit each clients needs:

Easy Startup
All hardware, software, and support are included. Once you sign up, we will send you a simple set of directions to get connected and start using your vOFFICE. Our expert staff will be available to help with any issues and can remotely connect to your desktop to help manage the configuration.

Maximum Security
Every vOFFICE runs in a completely secure and isolated environment with its own Microsoft Active Directory domain. This configuration allows clients to setup a custom security model to meet their specific business needs. All data communication between client computers and vOFFICE servers is encrypted using SSL (Secure Socket Layer), the same encryption used to secure financial transactions on the Internet. Additionally, every email is inspected by our Barracuda SPAM and Antivirus firewalls before it reaches your mailbox to prevent the spread of viruses and minimize spam.

Monitoring and Maintenance
All vOFFICE components are continually monitored to provide optimal performance. If an issues arises or scheduled maintenance is required, our engineers send preliminary notification and then execute the necessary tasks. We can also perform specialized maintenance tasks based on the specific requirements of your vOFFICE.

On-Line Backup
All vOFFICE servers are backed up once a week as part of the base package. Supplemental daily backups can be arranged as an add-on option. All backups are done off-site with on-line storage devices that eliminate the need for tape backups. This enables quick data recovery and avoids security issues associated with moving tape to off-site storage locations.

Compliance
vOFFICE comes configured with the ability to archive email and other data to meet SARBANES-OXLEY, HIPPA, or SEC compliance requirements. This optional add-on feature can be enabled on-demand.

Robust Functionality
vOFFICE provides the robust functionality needed to run a modern business. Below is a list of the standard functions included with every vOFFICE:

• Outlook-based email
• Web-based email
• Windows and Mac document and data sharing
• Web-based document and data sharing
• Mobile messaging
• Outlook-based group collaboration

Customization
The basic vOFFICE package provides the tools to get a business running quickly and efficiently. As a business grows and additional functions and resources become necessary, vOFFICE can scale on-demand to accommodate additional applications, such as databases, accounting, CRM, or custom applications. There are no limits to the way vOFFICE can be configured, which provides a completely scalable and modular infrastructure that can accommodate any future business need.

Solution Benefits

The Right Fit
vOFFICE is the perfect solution for small to medium-sized businesses that don’t want to manage or invest their capital in technology, and simply just want to use it.

Hassle Free
vOFFICE is a completely outsourced solution that provides all the backoffice functions needed to run a business. Functionality such as email, document sharing, and collaboration are all provided in one hassle-free, on-demand solution. There are no up front capital costs for software or hardware and no long-term contracts. You can use vOFFICE for as long as you need, and cancel any time.

Scalable
As your business grows, vOFFICE grows with it. Additional resources can be added to provide new functionality or support additional applications such as database or accounting servers. These hardware resources can be allocated on-demand to accommodate a business’ growing needs.

Accessible
vOFFICE is accessible from anywhere in the word via the Internet. vOFFICE can also be configured with dedicated connectivity to enhance performance and overcome Internet instability.

Fully Supported
vOFFICE is fully supported, so you worry about nothing. If you experience a problem, call our help desk and the problem will be resolved. To provide end-to-end support, we also offer our vSUPPORT and vTEAM solutions to help clients manage desktops and user issues. Our support solutions provide clients with a complete support infrastructure to handle any vOFFICE and on-site support issues.